Using RPA for taking efficiency to a new level by Gururaj Rao, VP & CIO, Mahindra & Mahindra Financial Services Group | BFSI Technology Conclave
BFSI Technology Conclave | 24-25 January 2020 | Novotel Pune
Key Highlights:
1. The first step to RPA implementation is a careful selection of processes
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2. RPA use cases should include processes that have volume and stability
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3. RPA works best on simple business rules
4. There’s a need for governance and rigor for workflow management
5. Challenges to RPA implementation: Unstructured data and execution of complex decisions
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