Haptik integrates with Zendesk to enable AI-driven customer support
Jio Haptik Technologies Limited, one of the world’s largest conversational AI companies and a subsidiary of Reliance Jio…
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45% Indian companies expect a significant increase in CX investment in one year: Report
Zendesk, Inc. (NYSE: ZEN) released new research in partnership with Enterprise Strategy Group (ESG) that shows how companies in…
How Is Zendesk Battling The Covid-19 Pandemic?
Zendesk, Inc. (NYSE: ZEN), the service-first CRM company, released its Zendesk Benchmark Snapshot highlighting the global impact…
Zendesk Announces Partnership with Tata Consultancy Services
Together, Zendesk and TCS will collaborate and more efficiently solve companies’ increasingly complex technological requirements…
Zendesk launches Omnichannel Suite for integrated customer experience
Zendesk announced the launch of The Zendesk Suite. The Zendesk Suite is a new omnichannel offering that brings together the…