Axis Bank’s AI backed chatbot helps to reduce email volumes Salvi Mittal Sep 20, 2018 Axis Bank previously had as many as 300 email agents, the number has now gone down to 18-19 agents, and the self-service channels…
Axis Bank to ramp up investments in digital technologies Abhishek Raval Aug 23, 2018 Praveen Bhatt, Head - Digital Banking & Customer Experience, Axis Bank