Empathe’tech Growth: How businesses can leverage a SaaS-based approach to drive superior customer… Express Computer Jul 19, 2021 A lack of personalisation can, potentially, hurt engagement and impact brand perception, acquisition/retention, and market…
There is an increased focus from corporates towards getting more women into technology to help them… Vishwas Dass Mar 8, 2021 Lalitha Ramani, Chief Product Officer, Myntra tells Express Computer that the e-commerce giant has enabled an inclusive…
Myntra bets on data science and ML to handle 20K orders per min in End of Reason Sale: Raghu… Vishwas Dass Dec 23, 2020 The 13th edition of Myntra’s End of Reason Sale (EORS) is underway; it would be really interesting to know about the role of…
Engagement with customers, RPA and surging digital activity lead to growth for retail, e-com Vishwas Dass Jun 27, 2020 Emphasising on the need of aggressive adoption of digital technologies amidst Covid-19, Krishnan Venkateswaran, Chief Digital…
Inability to act on data in real time is one of the biggest challenges for Indian marketers Express Computer Jun 18, 2020 New research from Resulticks shows that marketers in India rank the inability to act on data in real time and the lack of an…
MG Motor India teams with Cognizant to create omnichannel experience in India’s first… Express Computer Aug 22, 2019 Cognizant has announced that it has designed and implemented a digital solution enabling MG Motor India to deliver a seamless and…
Omnichannel Solutions for BFSI sector Express Computer Aug 24, 2018 BFSI players that use more channels are known to have a wider reach and therefore, have sold more products sold per customer…
Given the Digitalisation Wave – What is the need for Omnichannel Technology? Abhishek Raval Feb 7, 2018 Digitalization will ‘add to’ the frequency of use of available digital channels and not replace others. Banks and Financial…
Machine Learning and omnichannel shopping experience Mohd Ujaley Apr 25, 2017 A U.S. study examining the behavior of over 46,000 customers during a 14-month period in collaboration with a retailer found that…