Omnichannel mobile phone retail brand Gabbardeals secures funding from Venture Catalysts Express Computer Jun 15, 2020 Venture Catalysts, India’s first, largest and pioneering integrated incubator and accelerator platform, has recently invested in…
With automation, productivity of the agents has increased significantly: Jagannath Narendran, Sr… Abhishek Raval Aug 30, 2017 Customer preferences for multiple channels and the rise of technologies such as chatbots and machine learning are changing the way…
GSTN contact center to run on C-Zentrix enterprise cluster Abhishek Raval Jun 30, 2017 GSTN will be using C-Zentrix enterprise cluster solution to maintain 99.99% uptime and would run entire customer service inbound…
Adidas bets big on omni-channel play in India Rashi Varshney Sep 7, 2015 Adidas Neo, a brand specifically targetting the youth has been launched "online-only" in India.
Retail CIOs on forefront of adopting Mobile, Cloud Express News Service Jul 24, 2015 The prevailing landscape of the retail sector in 2015 is all about the balance of power resting firmly in the hands of the…
JDA Software announces strategic Cloud collaboration with Google Express News Service Jun 11, 2015 JDA Software Group, Inc. announced a new collaboration with Google to deliver JDA’s next generation cloud-based omni-channel and…
Omni channel and Digital banking – The new normal of the future Ankush Kumar Jun 9, 2015 The explosion and sophistication of smartphones and tablets allow banks to offer many more services online
JDA and IBM in omni-channel fullfillment tie-up Express News Service Nov 13, 2014 JDA Software Group and IBM today announced the launch of an integrated omni-channel supply chain that will enables businesses to…