Redefining CX in insurance: How Aviva is bullish on digital platforms in ‘new normal’ Mohit Rathod Sep 28, 2020 As the Covid-19 pandemic shifts customer behaviour in the insurance sector, Aviva has witnessed significant surge in adoption of…
Bajaj Allianz Life launches WhatsApp Service for customers Express Computer Mar 20, 2020 Customers can simply message,“Hi” from their Whatsapp number to 8806727272 and avail more than 20 services on their policy
Bajaj Allianz Life hires 100% of its agents via mobile app Express Computer Jul 3, 2019 i-RECRUIT, a first-of-its-kind mobile app, designed for insurance agent on-boarding. The mobile app facilitates the company’s…
150 BOTs fuel up HDFC Life’s performance engines Express Computer Jul 3, 2019 Given the complexity of the insurance products, spread across geographies, multi-distributor model, HFDC Life has strategically…
RPA is perfect for eliminating ‘non value adding’ tasks: Parvez Mulla, COO, HDFC Life Srikanth RP Jul 2, 2019 In the intensely competitive insurance sector, HDFC Life is banking heavily on its technology strengths. Parvez Mulla, COO, HDFC…
DHFL Pramerica Life Insurance acquires 70 percent of retail business through AceApp Abhishek Raval Dec 6, 2018 The life insurance player is betting on open source technologies and is also running a pilot on wearable technologies
Shriram Life Insurance partners with SureBuddy to offer free life insurance cover Mohit Rathod Feb 8, 2018 Together, the companies will offer free insurance cover of Rs 50,000 to users, aligning to the Prime Minister’s National Agenda of…
Aegon Life Insurance aims paradigm shift in healthcare insurance space through IT-enabled approach Abhishek Raval Jan 25, 2018 Aegon Life Insurance has performed well on major ratios pertaining to the insurance industry. The persistency ratio, which…
Insurance Industry forms CUG to proactively fight frauds Abhishek Raval May 27, 2016 Experian has partnered with Life Insurance Council to provide a platform to the Life Insurance Industry to share customer related…