Power of digital in facilitating collection in the backdrop of pandemic
Bajaj Allianz General Insurance leveraged the power of digital transformation across the value chain, be it collection of premium…
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How Bajaj Allianz General Insurance digitized CX & then humanised it
AI is a science. Customer centricity is an art. The ability to blend the science of digitization with the art of the company's…
How Bajaj Allianz General Insurance has benefited from adopting DevOps
Bajaj Allianz General Insurance has developed an Enterprise Platform, to lay foundation of the DevOps strategy. DevOps has…
Enabling sales team during the Covid-19 era
Many functions have been able to seamlessly transition to this change and have gradually gotten used to it. However, one function,…
Relevance of Lean Six Sigma in the times of COVID-19
The lockdown to prevent the spread of COVID-19 was announced when Bajaj Allianz General Insurance was amidst a major lean six…
Post lockdown environment – shift in consumer behaviour towards insurance and increase in adoption…
We are already living in a digital world – with this, digitization will gain further impetus and redefine the entire insurance…
From an Operations & Customer Service Perspective: Managing Lockdown due to Covid-19 Outbreak
KV Dipu, Head – Operations & Customer Service, Bajaj Allianz General Insurance shares the steps taken by the company to…
Data Centre: A Seamless Synergy between Technology and Operations
Data center primarily holds the IT components and application delivery controllers. These components hold and manage critical…
Viability of RPA in Insurance industry
The product or outcome expected is always about adding value. The value in this case is about time of processing and obviously…
