Customer takes centre stage in digital strategy of Kotak Mahindra Bank; CDO Deepak Sharma explains… Salvi Mittal Feb 1, 2019 Keya, India’s first voice bot in the banking sector, handles more than a million interactions every month and successfully…
Learn how MyOperator startup provides seamless call management on the cloud Sudipta Dev Dec 31, 2018 MyOperator is a call management system on the cloud, which helps SMBs and bigger enterprises manage their calls without any…
How Natural Language Technology is helping Merill Lynch to improve efficacy of IVR Rashi Varshney Jul 13, 2016 Merrill Lynch has seen rise in self-service rates by 62%, saving it millions in contact center costs annually
OnMobile signs a deal with Robi Axiata Limited Express News Service Jul 9, 2014 OnMobile Global Limited, a global mobile services provider, today said that it has signed an agreement with Robi (part of the…
