How ICICI Prudential’s digital thrust is yielding rich benefits Srikanth RP Jun 21, 2021 The company is using the power of AI and automation to transform its operations and improve its overall competitiveness
ICICI Prudential Life partners with WhatsApp to offer next-gen Customer Service Express Computer Dec 20, 2018 Customers consenting to receive messages on WhatsApp will receive welcome kits, policy certificates, premium receipts and a host…
Digital, an important contributor to having one of the Industry’s lowest expense ratio for ICICI… Abhishek Raval Apr 18, 2018 ICICI Prudential Life has taken a slew of digital initiatives in the areas of customer onboarding, robotic process automation and…