Genesys

Genesys, a leader in cloud customer experience and contact centre solutions, is launching new capabilities for Genesys Cloud™ in…

 Genesys, the global leader in cloud customer experience and contact centre solutions today announces that it is working with…

To accelerate adoption, both firms are providing Genesys Engage on Microsoft Azure through a joint co-selling and go-to-market…

NEC Technologies India (NECTI), a wholly owned subsidiary of NEC Corporation, has signed a reseller agreement with Genesys

Genesys, a known name in contact center solutions, is betting big on AI to redefine customer experience. Express Computer, spoke…

The Government of Rajasthan and RajCOMP Info Services (RISL) have initiated Jaipur 3D City Solution project to provide the city,…

Genesys introduced today the industry’s first forecasting and scheduling service for workforce management powered by artificial…

Genesys International Corporation Ltd. (Genesys) announced signing of a Memorandum of Understanding (MoU) with Wipro Limited to…

Google has announced it is working with several partners like Cisco and Genesys to build Artificial Intelligence (AI) technology…

Genesys has released The 2016 IoT-Enabled customer experience (CX) report that revealed that India ranks the second highest,…