Gartner

Self-service is becoming the norm as customers increasingly expect an effortless experience at scale. Organizations are turning to…

Without a vibrant market for commercial blockchain applications, the majority of companies do not know how to evaluate, assess and…

The fastest growth will be in the business process outsourcing sector, which is estimated to grow at over 14 percent to USD 1.9…

I&O leaders must build a strategy and a business case for deploying containers

Gartner has identified the key trends impacting platform as a service (PaaS) technologies and platform architecture in 2019 and…

Risk-averse privacy ideas often prevent organizations from creating great customer experiences.

Most B2B manufacturers are struggling to build the digital marketing strategies and purchase guidance needed to help buyers make…

The worldwide public cloud services market is projected to grow 17.5 percent in 2019 to total $214.3 billion, up from $182.4…

A 2018 Gartner survey indicated that, by 2020, 46 percent of retailers planned to deploy either AR or VR solutions to meet…

Application leaders must embrace new technologies and operating models to remain a relevant part of the digital business strategy.