WhatsApp on way to become India’s digital banking channel
WhatsApp Pay is on the cards for its over 400 millions users in India but before it becomes a mainstream mode of payment and…
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Deepak Sharma
Digital transformation is not a sprint but a marathon by Deepak Sharma, Chief Digital Officer, Kotak…
BFSI Technology Conclave ~ Driving Innovation Delivering Experiences | 24-25 January 2020, Novotel Pune
Top 5 myths about digital transformation: Deepak Sharma, Chief Digital Officer, Kotak Mahindra Bank
They are not just myths but also drive CXOs to rethink about digital transformation
Kotak Mahindra Bank launches AI-chatbot Keya
Kotak Mahindra Bank (Kotak) has announced the launch of its AI-driven chatbot, Keya. Kotak customers are actively adopting Keya,…
Customer takes centre stage in digital strategy of Kotak Mahindra Bank; CDO Deepak Sharma explains…
Keya, India’s first voice bot in the banking sector, handles more than a million interactions every month and successfully…
Kotak Mahindra Bank: A digital pioneer
Deepak Sharma, Chief Digital Officer, Kotak Mahindra Bank, shares information on some of the pioneering digital initiatives…
