CX

Digital customer experience removes entry & exit barriers and also enhances the ability to measure experience since the…

To truly understand and satisfy prospects and customers, requires a shift in focus from merely augmenting the customer experience…

An inspirational e-book that shares the perspectives of India’s top enterprises across different sectors!

The survey found that nearly 80% of growth organizations use customer surveys to collect CX data, compared with just 58% of…

APAC businesses are demonstrating their commitment to bridge the CX maturity gap in their IT budgets, with 34% of APAC businesses…

Through this partnership, they will leverage No-Code Platforms to accelerate the launch of custom-built applications for their…

The study highlights lack of investment in areas most likely to have a positive CX impact

The next generation CX Analytics Platform from UserReplay provides Active CX.  Active CX not only makes getting to the high-value…

The insurance firm has launched conVRse, a first-of-its-kind Virtual Reality (VR) based customer service platform, that enables…