customer service

Acko Insurance will leverage Kapture’s advanced CRM capabilities to streamline its customer support processes

Customers can simply message,“Hi” from their Whatsapp number to 8806727272 and avail more than 20 services on their policy

‘khUshi’ has the ability to understand customer intent and provide tailored responses to the users. khUshi can interact with…

The Indian Overseas Bank recently launched a sound pressure level meter, an IoT device initiative to solve customer grievances at…

To increase customer satisfaction at the branch, IOB has introduced three initiatives with IoT

The AI platform offers customers a highly personalized travel booking experience

Our Hyve Care proposition of pick-up & drop across the country addresses the customer service issue most effectively. Our…

Industrybuying will use range of services, which entails multi-channel cloud contact center with ACD & Dialers, missed call,…

Customer service is no longer a cost centre. After a new product launch, no longer do we find any lag in similar products being…

IndusInd Bank upgrades its customer experience management system to better its services and enhance the customer experience.