customer experience management

In order to meet the unique demands emanating from the challenges from coronavirus, Hinduja Global Solutions (HGS) has undertaken…

In today’s experience economy, where digital-only is a reality, marketing and customer service organizations must be aligned…

Stitching together data from across the enterprise, the platform enables real-time customer profiles leveraging Adobe Sensei, the…

​JDA Software Group and IBM today announced the launch of an integrated omni-channel supply chain that will enables businesses to…