5 Ways To Empower Your Customer Support Team Express Computer Nov 4, 2019 Empowering your customer support staff goes beyond technical advancements. Inculcating modern, industry-relevant solutions for…
Facebook in talks with banks to expand customer service Reuters Aug 8, 2018 Facebook Inc said on Monday it is in talks to deepen links with banks and financial institutions, saying it can help the firms…
Wanted: A robot with customer service experience Mohd Ujaley Aug 7, 2017 In today’s always-connected world, social-media-savvy, mobile consumers increasingly associate a brand with the digital experience…
Social media emerges as a preferred care channel Express News Service Jun 5, 2014 Amdocs, a provider of customer experience systems and services has released the findings of a research study that identifies…
