‘We are using AI and big data to measure customer behaviour, demographic, and CX metrics’ Mohit Rathod Jul 24, 2020 One of India’s biggest B2B commerce marketplace, ShakeDeal has been emphasising on digital-first and customer centric processes.…
How data science, ML, analytics, are key to customer journey lifecycle at Uber Salvi Mittal Jul 8, 2019 In an exclusive interaction with Express Computer, Vidhya Duthaluru, Lead - Customer Obsession team, Uber India highlights the…
