Mphasis to offer Customer Relationship Services to Punjab National Bank
Mphasis, an IT services provider, has signed a five year contract with Punjab National Bank (PNB), to set up contact centers in…
Browsing Tag
CRM
Thomas Cook adopts CRM, invests in technology
With online ticket booking and reservation increasing in the Indian travel and hospitality sector, established travel companies…
Teleperformance to buy Aegis’operations in US, Philippines and Costa Rica
AGC Holdings Limited (Aegis), a wholly owned portfolio company of Essar Global Fund Limited (Essar Fund), has entered into a…
Cellcom Israel switches to Amdocs’software and services
Amdocs, a global provider of customer experience systems and services, today said that Cellcom Israel, the country's largest…
Enterprise application software market grew 6.5 pc in APAC in 2013: Gartner
The enterprise application software market in Asia Pacific (excluding Japan) grew by 6.5 percent in 2013 to reach $12.6 billion,…
Social media emerges as a preferred care channel
Amdocs, a provider of customer experience systems and services has released the findings of a research study that identifies…
CRM On the Move
Spurred on by growth in mobility and social media, enterprises are mobile-enabling their customer relationship efforts
With…