Uniphore Survey Exposes Significant Customer Service Gaps in Contact Centres across Asia-Pacific… Express Computer Mar 19, 2021 Contact centres have yet to catch up with customer expectations almost a year into the global pandemic
C-Zentrix unveils infrastructure-less contact centre Rashi Varshney Dec 7, 2015 This contact centre aims to extend the advantages of a legacy call centre for customer services but with curtailed costs, saving…
