chatbots

Examples include Amazon's Alexa for Business helping employees delegate tasks such as scheduling meetings and logistics…

In an exclusive interview with Express Computer, Pankaj Purohit, CIO, Motilal Oswal talks about how the group is devising new…

AI as a technology has the capacity to build an amalgamated view with a profound comprehension for every client at an individual…

With plenty of chatbot platforms to choose from, the task of selecting the right bot platform has become trickier than ever. Read…

The last wave of technology disruption that took place at the turn of the 21st century, gave birth to a new sector known as…

Chatbots might well be a gateway to jobs as more companies embrace new hiring strategies and automation to assess behavioural…

ICICI Prudential Life has taken a slew of digital initiatives in the areas of customer onboarding, robotic process automation and…

Today, the cost-effectiveness of customer service is measured in terms of the ability to reduce the number of customer calls and…

Just as they do in customer service, chatbots have immense potential in providing service to employees across all departments…

Apart from analysing consumer data to rendering personalised services, chatbots are redefining how brands engage with their…