Salesforce delivers the next generation of Service Cloud Einstein Express Computer Jul 13, 2018 Service Cloud Einstein combines CRM data, AI and guided processes, empowering service agents to deliver intelligent…
Thane police busts vishing racket Abhishek Raval May 31, 2018 Assistant police inspector Mahedra Puri said the accused earlier worked at call centres of the insurance company. Rakesh Shinde…
Telenor begins all women call center Rashi Varshney Oct 23, 2015 This is the third ‘all women’ call center for Telenor India. The other two centers are in Solan Himachal Pradesh and Ethakota near…
Govt clears Rs 493 crore outlay to promote BPOs Mohd Ujaley Aug 13, 2015 The government has approved India BPO Promotion Scheme (IBPS) for promoting of BPO/ITeS operations across the country with an…
Govt earmarks Rs 498 cr incentive for setting up call centres Mohd Ujaley May 29, 2015 Centre has earmarked Rs 498 crore as financial incentive to companies for setting up call centres under a new BPO scheme, which is…