Digital technologies are transforming customer service in the BFSI industry Jasmine Desai Jun 20, 2016 BFSI is being challenged to re-invent the way it thinks about customer service by constantly changing customer needs and…
Reliance Securities bets big on mobile trading in derivatives Abhishek Raval Jun 20, 2016 Reliance Securities is investing heavily in new technologies including robo-analytics and expects over 30 per cent of its broking…
ICICI Bank extends features on iMobile Abhishek Raval Jun 8, 2016 Customers can now instantly pay taxes, book rail tickets and send image of their cheque for Positive Pay on iMobile
IDfy Launches Intelligent KYC for BFSI Abhishek Raval Jun 3, 2016 'Intelligent KYC' services, would help members of the Banking and Financial Services industry know their customers better in very…
“Our open API retail trading platform is a huge differentiator” Abhishek Raval Jun 3, 2016 Zerodha’s open API retail trading platform enables the retail investor to trade from the application of his choice, thereby not…
Reserve Bank asks lenders to implement cyber security policy Express News Service Jun 3, 2016 Depending on the level of inherent risks, the banks are required to identify their riskiness as low, moderate, high and very high…
Insurance Industry forms CUG to proactively fight frauds Abhishek Raval May 27, 2016 Experian has partnered with Life Insurance Council to provide a platform to the Life Insurance Industry to share customer related…
eGovWatch: RBI to check customer liability in bank frauds; framework on the anvil Express News Service May 25, 2016 Mundra also cautioned on Jan Dhan accounts, saying they are "very vulnerable" to frauds and asked banks to be on guard…
Tech cafe: The blockchain blockbuster Abhishek Raval May 25, 2016 Bitcoin is revolutionary, but it is the technology behind that is generating curiosity. Ever since Craig Wright proclaimed that he…
Fintech revolution in India: Tech-finance collaboration has fired up entrepreneurs Abhishek Raval May 23, 2016 The growing collaboration between technology and finance has fired the imagination of entrepreneurs to come up with innovative…