On the lines of app-based taxi services, Delhiites will now be able to book their seats in buses through their smarthphones from June with the AAP government today announcing ‘Premium Bus Service’ aimed at encouraging cars users to use public transport.
On the lines of app-based taxi services, Delhiites will now be able to book their seats in buses through their smarthphones from June with the AAP government today announcing ‘Premium Bus Service’ aimed at encouraging cars users to use public transport. Only air-conditioned buses will ply under the scheme according to which one bus aggregator will have to run at lease 50 vehicles to get a licence from the Delhi government’s Transport department.
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Delhi Transport Minister Gopal Rai said that bus aggregators will have an individual app like Ola, Uber and they will be allowed to decide their fares, but if need arises government will prescribe upper limit of fares or take steps to check predatory pricing.
He said the decision was taken at a cabinet meeting chaired by Chief Minister Arvind Kejriwal. With government giving green signal to new bus service based on mobile application, Ola and Uber, which are facing criticism for surge pricing during the second phase of odd-even scheme, may also enter into new business and run app-based bus services as well in the national capital.
“Ola and Uber whoever fulfill all conditions of the permits can run ‘Premium Bus Service’. Government has made compulsory installation of two CCTV cameras, wi-fi and GPS in each bus to be plied under new service.
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“In view of women safety, bus aggregators will have to ensure panic button in their apps,” he said, adding that the registration of such buses will start from June 1. As per new policy, bus aggregators will determine the routes on which Premimum buses will ply from time to time and specify such routes along with the time schedule of each trip on its web-based application.
“App users will be required to find buses going towards their destination and thereafter they can book their seat through their phone. Five minutes before the departure, bus aggregators will have to freeze bookings and display a list of passengers. Drivers of the vehicle can not allow other passengers in the way who have not booked their seats,” the Transport minister further said.
After accepting the booking of a passenger, aggregators can not cancel the service except upon occurrence of break-down and force majeure and in that case, companies will have to refund passenger no less than twice the amount they received from the affected passengers. “If bus aggregator cancel booking other then reason of break-down and force majeure, they will have to pay ten times the amount the fare received,” he said.
‘Premium Bus Service’ is for the elite class with higher fares which is aimed at encouraging them to use public transport. Contract carriage and stage carriage buses will ply under new scheme. “The new scheme will provide better alternative option for car users, who don’t want to leave their vehicles, to travel in AC-buses to be regulated by the government. We hope that through this scheme, volume of cars will reduce on roads,” he said.
Aggregator who have a fleet of up to 100 buses will have to give a bank guarantee of Rs 25 lakh, followed by Rs 50 lakh for above 100 buses and Rs 1 crore for above 500 crore. He further said that if bus aggregator allows unauthorised entry of passenger, a penalty of Rs 2500 will be imposed and thereafter, Rs 5000 will be imposed for each violation and government will impose Rs 5000 on them per day for repeated violation.
“If bus aggregators fail to pay fine, we will deduct amount from their bank guarantee,” the minister added. After the service, elite class can use premium bus service by spending more money, he said. In January, the Supreme Court had asked Delhi Metro Rail Corporation (DMRC) to explore the possibility of providing premium service where passengers can book seats in metros by paying five-six times more than the normal fare.
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