During this global pandemic, telemedicine’s ability to cater to the needs of the patients from any place at any given time is emerging as an effective and sustainable solution. DocsApp, a digital healthcare platform has joined hands with PhonePe, a digital payments platform to help provide quality healthcare access to Indians during these challenging times.
DocsApp is live on PhonePe’s Switch platform where users can consult with a specialist doctor in no time. To spread awareness, DocsApp is also featured prominently on PhonePe’s Essentials section during the period of the lockdown. For PhonePe’s 200+ million users, DocsApp is providing medical assistance for any Coronavirus-related query/consultation free of cost and is offering discounts up to 90% for non-COVID consultations. This initiative has helped over 3.5 lakh Indians across the country.
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Commenting on the traction received so far, Rituraj Rautela, Head of PhonePe Switch said, “We are excited to have DocsApp as a partner on the PhonePe Switch platform. DocsApp’s tech platform enables millions of our users to consult genuine doctors on any health issues from the safety of their homes. Users have been consulting doctors online, uploading their prescriptions and ordering medicines from DocsApp instantly from within the PhonePe app itself. Through PhonePe Switch, our effort has been to build a partner app ecosystem, which offers our users a very convenient way to access and engage with multiple apps, while enabling faster customer acquisition and higher engagement for our partners.”
Satish Kannan, Co-founder & CEO, DocsApp said, “It is clear that all of us have to work together in harmony to fight humanity’s newest foe. We are proud & look forward to helping more people and offer a large section of the population near-free service with the help of PhonePe.”
Individuals can connect to specialist doctors through chat, call or video on DocsApp in their mother tongue or any language they are most comfortable with. In addition to that, the platform also allows the user to buy medicines and book a lab test.
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Seems to be a great initiative. But I do have concerns over how effective can be online consultation with a doctor be?! for persons who put their privacy before anything else.