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A Benchmark Study Assessing What Organizations Stand to Gain by Streamlining Their Cloud Management Experience

Executive Summary

One of the biggest transformations in IT service delivery over the past decade has been the emergence of public cloud infrastructure consumption. ESG has been tracking organizational adoption of cloud infrastructure over this period of time in its annual IT spending intentions survey, observing that the number of organizations leveraging public cloud infrastructure services like AWS or Microsoft Azure has more than tripled (17% versus 58%) since 2011

Defining What It Means to Have Cloud Management Consistency To assess cloud management consistency, ESG included three questions in its survey:

1. How many infrastructure management tools are in use to administer public cloud resources?
2. Is the organization able to use any of the same infrastructure management tools on-premises as it does for public cloud resources?
3. Are the infrastructure management tools used across on- and off-premises locations extensively relied upon?