Since early 2020, Human Resources (HR) has faced unprecedented challenges due to the Covid-19 pandemic. Seldom in history has the HR function needed to pivot so quickly and dramatically to meet such urgent workforce and business needs. These trends are requiring HR to rethink its roles and priorities while the world
of work is transforming.

Perhaps the biggest shift in HR’s thinking is the recognition that in many organizations the post-pandemic return-to-work will not be a return to the way work was done in 2019. Much has changed, and at least some of those changes will stick and evolve further.

In this study, we look at the attitudes, concerns, priorities and skills of today’s HR professionals as well as their views on what will be most important in the near future.

HR professionals reviewing this report should consider:
• How does your HR effectiveness and proficiency compare to that of other organizations?
• How closely do your concerns match those of other organizations?
• Are you overlooking anything?
• What should you focus on to prepare for the next two years?