Smart sourcing important, post COVID-19, says NTT report Express Computer May 7, 2020 NTT Ltd.’s 2020 Global Managed Services Report highlights security credentials, the depth of technical expertise and ability to…
Gartner Says Growth Companies Are More Actively Collecting Customer Experience Data Than Nongrowth… Express Computer Apr 5, 2020 The survey found that nearly 80% of growth organizations use customer surveys to collect CX data, compared with just 58% of…
64% of Indian businesses are pivoting in response to COVID19 pandemic: Indeed Survey Express Computer Mar 27, 2020 The survey highlights that overall 64% of Indian businesses are ready or getting ready. 3% of SMBs say they are well prepared…
Gartner Says Strongest Demand for AI Talent Comes from Non-IT Departments Express Computer Mar 18, 2020 Gartner Talent Neuron data shows that although the IT department’s need for AI talent has tripled between 2015 and 2019, the…
Big data, predictive analytics, top investment priority for Indian manufacturing companies Express Computer Mar 6, 2020 As significant disruptions across Industrial Internet of Things (IIoT), big data and predictive analytics continue to capture the…
Accenture Research Reveals Companies that Excel at Scaling Technology Innovation Generate Double the… Express Computer Oct 4, 2019 New research surveyed more than 8,300 organizations to reveal the relationship between technology adoption and business growth…
Gartner Says AI Augmentation Will Create $2.9 Trillion of Business Value in 2021 Express Computer Aug 8, 2019 Artificial Intelligence (AI) augmentation will create $2.9 trillion of business value and 6.2 billion hours of worker productivity…
Customer experience Disconnect can Put Businesses at risk Express Computer Feb 18, 2019 Research from Dimension Data showed that 44.4% of respondents from India felt that board level executives hold overall…
Gartner Predicts by 2021, CIOs Will Be as Responsible for Culture Change as Chief HR Officers Express Computer Feb 11, 2019 A great way to jump-start culture change and enable adoption of new technologies and processes is the culture hack. Start with a…
Gartner Says Digital Business Is Forcing Infrastructure Services From the Cloud Beyond the Edge Express Computer Nov 29, 2018 According to a Gartner survey, 27 percent of organizations are already planning to exploit edge computing as part of their…