Services at Your Fingertips
Unified communication and enterprise mobility can help hospitality firms offer multiple services through a single mobile device.…
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The Analytics Edge
Even though the use of BI and analytics tools in hospitality is in a nascent stage, they are set to redefine customer service as…
Hospitality warms up to business apps
With immense customisation requirements, and few application mega vendors in the space, the hospitality sector is now awakening to…
What Price Safety
The Mumbai terror attack of 26/11 has sensitised hotels to make their security arrangements tighter than before. But most of them…
Securing the Borderless Enterprise
Consumerisation of IT is not just about devices. The enterprises have to look at comprehensive solutions to secure devices,…
Loyalty Pays
Predominantly a large retail player phenomenon, adoption of customer loyalty programmes is cutting across channels, while the IT…
The next generation local stores
IT adoption in the unorganised sector is far less compared to its organised counterparts. That simply means there lies a huge…
The BI Shopping basket
As the organised and online retail segments grow and look for more sophisticated tools to tap customer behaviour, advanced…
MDM: The right fix?
Is mobile device management the starting point or the only answer for taming the wild BYOD phenomenon that comes with its own set…
Spread of the virtual web
Though it is still early days for Software Defined Networking, the technology could become a default answer to many networking…