Role of technology in the era of connected customers
The real importance of digitalization to business is not the emergence of new technology but the shift in customer behavior in…
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We are in a cyber war
The ability to connect the seemingly disparate pieces of data and detect anomalies is where the battle is won against cyber…
Organizations of the Future: Role of DICE – Rana Kapoor, Yes Bank
Design Innovation Creativity-led Entrepreneurship (DICE) truly characterizes the rise of the ‘entrepreneurial economy’ in India.…
Top 15 guidelines to be implemented against Ransomware
The Wannacry ransomware has brought the enterprise, government agencies to their toes and everybody has swung into action to…
Biometrics for data security
Biometrics for data security has been adopted by the consumer market followed by government, healthcare, finance, NGOs, law…
India: Leading the world into the digital cohesion era
With the ability to change people’s lives in areas ranging from healthcare to education, entertainment, and more, the impact of…
Walking the e-governance tightrope: balancing growth and security
The pace of adoption and success of e-governance initiatives will eventually rely on how the government walks the tight rope -…
Machine Learning and omnichannel shopping experience
A U.S. study examining the behavior of over 46,000 customers during a 14-month period in collaboration with a retailer found that…
Impact and challenges of increasing cyber security issues
The overall global impact of hackers striking targets using anonymous infrastructure and stealthily intercept emails, VOIP calls…
How Artificial Intelligence can transform customer service
By Sunil Mittal, EVP & Chief Sales and Marketing Officer, CSS Corp
According to Forrester, 72% of businesses say that…