AI transforming the Insurance industry in India
Edelweiss General Insurance is a cloud native insurer with a fully digital operating model. AI is a strategic business tool that…
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Find Opinions from the most significant Writers and Columnists on Express Computer, one of the most prominent magazine in India. Get the Latest views and opinions related to Digital and Technical Strategies.
How BFSI companies need to work on NPS and its importance
Digital customer experience removes entry & exit barriers and also enhances the ability to measure experience since the…
Liberalisation of Geospatial data usage will propel the Indian Economy
Several estimates put the cost of GIS data-related inefficiencies at $10-12 billion a year. The recent announcement of “One nation…
Why Cybersecurity is Becoming a Top Priority for Drug Makers
A failure to keep data security measures updated can prove disastrous for drug companies in several ways
Key Building Blocks for Any Application Modernization Initiative
By Ananth Subramanya, Senior Vice President , D&A, HCL Technologies
How Bajaj Allianz General Insurance digitized CX & then humanised it
AI is a science. Customer centricity is an art. The ability to blend the science of digitization with the art of the company's…
Increasing cyberattacks on e-commerce platforms and preventive measures
There are certain measures that e-commerce platforms must undertake to minimise potential mishaps
CX reimagined: The surprisingly simple formula to deliver a holistic human experience
To truly understand and satisfy prospects and customers, requires a shift in focus from merely augmenting the customer experience…
Data protection as a norm, not a novelty, in a remotely connected world
By Barry Cook - Privacy & Group Data Protection Officer, VFS Global
The COVID-19 outbreak and its consequences have led to…
Druva 2021 Predictions
Major Rebuild Ahead: 80M apps will be reimagined by 2025
There is going to be a massive shift to rebuilding applications on the…