Case Studies

Read and access all the case studies from across India on the best technological implementations in Private as well as Government / PSU sector

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AI to improve employee and customer convenience at IndiaFirst Life Insurance

Abhishek Raval Aug 30, 2018

IRIS will be used for customer queries and requests. The bots can also be used by both the distributors, and the sales force for…

Sandhya Michu Aug 29, 2018

The biggest challenge for Rajasthan’s ICT department was to shed the stigma of ‘Bimaru State’ that has been attached to Rajasthan.…

Mohd Ujaley Jul 11, 2018

With complete adoption of e-office and by becoming a paperless office, the Deputy Commissioner office of Itanagar is the only…

IndusInd Bank has made its infrastructure software-defined, enabling it to launch any service which can be delivered with…

In a major boost to Prime Minister Narendra Modi’s flagship ‘Digital India’ campaign, Ghes village located in Uttarakhand has got…

Srikanth RP May 29, 2018

The department has been quick to undertake and re-engineer all its 83 citizen services so that citizens can access and do…

Sandhya Michu May 15, 2018

With rise in terrorism coupled with challenging security conditions, investment in security and surveillance by India is a…

Mohit Rathod Apr 24, 2018

Having the first-of-its-kind mobile application on Unauthorised Constructions and Illegal Colonies, Punjab Govt has set a unique…

Mohit Rathod Apr 9, 2018

While Pune has made unsuccessful attempts to have bicycle lanes in the past, what has made all the difference this time is the…

Mohd Ujaley Mar 19, 2018

Indian villages moving along the IT stream using mobile apps for rural development is a reality now.