In a novel initiative, the Chandigarh Police have come out with a technology-based complaint filing system under which any person can lodge a police complaint by walking into an ATM booth.
The system, called as ‘I-Click’, will be introduced at the ATM of a private bank located in the heart of the city on Friday by Chandigarh Inspector General of Police (IGP) R P Upadhyay, a police spokesperson said.
‘I click’ is an innovative technology-based public complaint filing system of local police for fighting and controlling all kinds of crimes in a tech-savvy manner, he said.
With the help of this system, any person can walk into the ATM, and lodge a police complaint on any issue without visiting any police station or police office, he said.
“I click’ is an user-friendly, touch–screen based complaint lodging system, which is directly connected to the control room of police,” the spokesperson said, adding, the moment the complaint is lodged, the person gets an acknowledgement slip and also an SMS alert, if she/he provides any mobile number.
“This people-centric, citizen-friendly ‘I click’ will usher in a new era of police-community relations and make people more responsive towards the police,” he said.
“It is a citizen friendly kiosk, located in sector 22 of the city, which will enable any person to lodge a complaint at any time of the day or night without fear or intimidation,” he said.
Police will respond to the complaint within minutes, the spokesperson said.
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