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Why Read This Report
In our 30-criterion evaluation of cloud human capital management (HCM) suite providers, we identified the 11 most significant ones — ADP; Ceridian; Kronos; Meta4, A Cegid Company; Oracle Cloud HCM; Ramco Systems; SAP SuccessFactors; Talentia Software; Ultimate Software; Unit4; and Workday — and researched, analyzed, and scored them. This report shows how each provider measures up and helps CIOs and chief HR officers (CHROs) select the right one for their needs.

Key Takeaways
Oracle Cloud HCM, Workday, Ultimate, And SAP SuccessFactors Lead The Pack
Forrester’s research uncovered a market in which Oracle Cloud HCM, Workday, Ultimate, and SAP SuccessFactors are Leaders; Ceridian, Kronos, Ramco, Unit4, and ADP are Strong Performers; and Talentia and Meta4 are Contenders.

AI-Led Innovation, Value, And Functional Maturity Are Key Differentiators
AI is the new UI and will serve to not only simplify software usability but help improve workforce adaptivity through skills-based training and hiring. Vendors that apply AI with a skills-based approach, provide excellent customer service, and continue to scale their functional cloud maturity in key areas such as payroll, talent acquisition, and learning will continue to lead.

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