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eGovWatch: Delhi Urban Shelter Improvement Board switches over to e-office

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In consonance with Prime Minister Narendra Modi’s vision of a ‘Digital India’, the Delhi Urban Shelter Improvement Board (DUSIB) has completely switched over to e-office with the aim to improve transparency and speed up the decision making process.

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By digitalising its office, DUSIB of the Delhi government might be the first public organisation to have completely switched over to e-office, DUSIB CEO Amar Nath said. Developed by state-run National Informatics Centre (NIC), e-office is a digital workplace solution designed to ensure accountability and speedy decision-making.

“This will help increase transparency in decision making and bring-in citizen participation as part of the inclusive governance in the country. To ensure time-bound implementation of e-office Ashish Joshi, member finance, has been designated as chief digitalisation officer,” said Nath.

Nath said that the e-office involves creation of an online version of files, which are signed with digital signature and moved to next officer online itself. “This ensures that senior officers know the status of the file pending with each employee.

It will of great advantage to DUSIB as its offices are located in various parts of Delhi. “The benefits of e-office are enhanced transparency as in files can be tracked and their status will be known all the time. Also, it will increase accountability and assure data security and data integrity along with promoting innovation by releasing staff energy and time for unproductive procedures,” Nath said.


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