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Air India today launched its mobile app to enable passengers book tickets in a “quick, simple and convenient” manner while on the go and formally opened its account on Twitter.
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The mobile app, launched by airline CMD Rohit Nandan, would be initially available on the Android platform but would soon be extended to the iOS as well, a statement said.
It would allow the user to book tickets, manage bookings, check-in for a flight, look up fare details and make special requests for meals and wheelchair.
While launching the app, Nandan said it would “provide the user the ease of booking and check-in with a safe and secure tool”, besides helping Air India in reducing costs.
The airline’s Twitter handle, @airindiain, would open up an important channel of communication with the passengers, he said. Air India has a Facebook site that has been in operation for several months now.
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